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Vote 2020 x 4

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It's no secret I shall be #PartyVoteGreen and likely to be Labour Paul Eagle for my Rongotai electorate. I shall also be Yes for both referenda.Now that's that out of the way you should of course ignore it and do what you feel is right.First of all I would urge you to VOTE! Make sure you're enrolled and your details are up-to-date: https://vote.nz/enrolling/enrol-or-update/enrol-or-update-online/Done that, no really I can wait, off you go, check your details ... Ok, good. This year from Wednesday 2nd September (overseas) / Saturday 5th September (in NZ) to 7pm on Saturday 19th September you get to vote on one or more of the following:The makeup of ParliamentParty voteYour local MPCannabis legalisation and control referendumEnd of Life Choice referendumYou can vote via post, look out for your voting papers later this month, or in person at many voting booths around Aotearoa New Zealand.
That's who (YOU!), when, where, how, and I shall assume you know why. If you don't…
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Vodafone: Update Account Details ... FAIL!

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*sheesh*, there's seems to be an ongoing issue of usability over at Vodafone

So, I struggle through to the online system after getting my password re-set.
I then see that the details are of my mate who used to have the number, that'll be why I didn't know the password :-)

I find the link to where I think I can update the name ... but no, it's everything else.
Ach, I'm up for that and fill in the boxes and hit enter ... error in my input!



Ok, must've missed that, my mistake ... let me just enter the "Title" for you and we'll be away ... OH! No actual field to enter into ...

Comments

Grant said…
Pet hate is sites that force you to enter things like titles that really are not important; does any care if the mail is not addressed to Mr or Ms Foobar these days?

In my humble opinion, the Vodafone site _is_ totally broken as far usability is concerned; and they don't seem to be trying to fix it. Do they care or listen?

Would they pay for a review?

One of those sites that irritates me every time I have to use it or interact with Vodafone. Only saving grace for them is that the competition is just as bad if not worse.
Friday, November 21, 2008 4:38:00 pm
Anonymous said…
Vodafone's website is so enterprise, it's a complete failwagon.

Check out the effort Gold has to go through and still can't get a copy of of his monthly bill:
http://goldboy.livejournal.com/69527.html
Friday, November 21, 2008 8:51:00 pm
Robyn said…
If you're on Twitter, @VodafoneNZ is a real Vodafone person who cares and listens.

I'm sure it matters to Vodafone when lots of people are unhappy with their online experience.
Friday, November 21, 2008 10:07:00 pm
Mike Riversdale said…
Pain in the proverbial isn't it ... I don't care if they're "enterprise" or "web2.0" ... this is basic testing FFS ...

@Robyn, I have been know to tweet now and again ;-)
Top suggestion and so obvious, thanks. Have passed on the link to @VodafoneNZ

@VodafoneNZ - if you get this, good luck with it as I know it's not you actual job to get it fixed and sounds like it'll be a battle worthy of a trilogy to progress it. Have fun
Wednesday, November 26, 2008 8:34:00 pm
Anonymous said…
@Robyn Caring and listening is one thing. Doing anything about it is another.

I have a list of complaints as long as my arm and no one is interested in addressing them. As Brenda said, "it's a complete failwagon"
Friday, November 28, 2008 3:40:00 pm
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