Need Help - Can't Open Router Web-Based Setup

Hi everyone,
I've just bought a Belkin N Router (from TelstraClear) and connected it up to my computer (Ubuntu Linux) and the TelstraClear Cable Modem. The router's PC light comes on blue (good), the Router light comes on blue but the Modem light flashes orange (not good) and Intranet connection light not on (definitely not good).

And so I need to configure the router.
The CD given has set-up program for Windows and/or Mac.
Everything else runs through the web-based set-up by opening a browser (Firefox 3 for me) and going to as stated in the manual (on the CD).

And that's the problem.
Something is stopping the browser getting to the router address!

I've done the following:
  • stopped the firewall
  • changed Firefox to use No Proxy
  • checked the cables (all correct)
What should I do?
What should I open, disable, munt around with?

Any, all advice gratefully received - leave a comment / email me


  1. Does the router use DHCP to give your Linux machine an IP address in that range? The `ifconfig` command in a terminal window will tell you what IP it has, or perhaps Ubuntu's Network Manager GUI app.

    Assuming that's okay, can you `ping` ?

  2. @Sam ... you know what, I have no idea.
    Here's my 'ifconfig' output - any chance you can guide me?

    eth0 Link encap:Ethernet HWaddr 00:11:11:31:fe:da
    inet addr: Bcast: Mask:
    inet6 addr: fe80::211:11ff:fe31:feda/64 Scope:Link
    RX packets:166973 errors:0 dropped:0 overruns:0 frame:0
    TX packets:20761 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:1000
    RX bytes:21865069 (20.8 MB) TX bytes:4338469 (4.1 MB)

    lo Link encap:Local Loopback
    inet addr: Mask:
    inet6 addr: ::1/128 Scope:Host
    UP LOOPBACK RUNNING MTU:16436 Metric:1
    RX packets:2333 errors:0 dropped:0 overruns:0 frame:0
    TX packets:2333 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:0
    RX bytes:232628 (227.1 KB) TX bytes:232628 (227.1 KB)

  3. Hi Mike,
    Your ubuntu box has an external ip address setup.
    Now it should get get setup using an internal ip address.
    The best way to do that is to reboot your ubuntu box and it should automatically pickup the internal ip address directly from the router (using dhcp).
    But if the ubuntu box is not set up to aquire an ip address using dhcp (did you hardcode the ip address when you initially setup the network access?) then you have to enable dhcp.
    Then the ifconfig above will give you an internal ip address like instead of the above.
    Feel free to take this offline if you want to do some more troubleshooting, or get me explaining more about it(you have my email from linkedin if not elsewhere).
    Andrew Russell

  4. @Andrew - excellent explanation of EXACTLY what my problem was. Mauricio helped me and I am now on-line via the router/modem and it all rocks.

    Except when my iPhone tries to connect it's asking me for a password so I've obviously got security set-up and I'm not sure where/how :-)

    Thanks so much again for that excellent piece of advice.

  5. @Sam - and I now realise this is exactly what you were advising me as well, many thanks


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