Knowledge Management notes

By /
Whilst you're welcome to check out these links they're more for me - make comments if you want - other links or views from people in the know are always gratefully received.

Knowledge not process- can speed up process to a degree, no change to the "how it's done".

Loads taken from: Building a Knowledge-Driven Organization by Robert H Buckman (ISBN: 0-07-138471-5)

Trust - very important
Fast Company Strategy as if Knowledge Mattered

Managing Codified Knowledge

The Analysis of Knowledge

What’s more important to business success — information or knowledge?

Working Knowledge: Reading Summaries

Cultural Change/threat
Change from 'info guardians' to 'knowledge shareers' - different way of working. Perceived loss of "power/influence".
Especially prevalent in "middle management".

Change to "IT" departments required.

Encourage the flow of knowledge
One-step transmission (get rid of Chinese whispers)
Universal access - technology from anywhere for everyone
Universal entry - no 'locked areas'
Open around the world and around the clock

Encource the sharing
Rewards for early-adopters (best advocates, normall knowlege-shreers anyway)
Celebrate successes
Reciprocity - people love to know the sharing has helped
Virtual friends treasure face-to-face interaction.
The best players deserve the best toys
The uses know what the system needs - hmmm
Visible sigbns and symbols fuel paticpation
Games and contests draw people in
Pay still matters
Those who don't play don't go anywhere
Nothing's perfect

New products and services based on knowledge
Albert Einstein quote: http://www.newphilosopher.com/ - think about:

  • Best practices database
  • Learning modules
  • Lessons learnt
  • Applications databases
  • New product development style
  • Redefined time equations
  • Corporate repositioning
  • New oranization models
  • Speaking and consulting
Metrics

Need SMART goals
Measure what you want - focus on outcomes
Some to consider

  • Speed of response to custoemr needs
  • Speed of response to customer opportunities
  • Speed of innovation
  • Marketing innovation
  • Manufacturign innovation
  • Growth of your people
  • Mentors
  • Productivity


http://www.pavingpathways.org/tools/Lynn_Taliento_Presentation.pdf

http://www.communicationdesign.com.au/ pdfs/ Collaborative%20models%20white%20paper.pdf

  1. Knowledge-based strategies begin with strategy, not knowledge
  2. Knowledge-based strategies are not strategies unless you link them to measures of performance
  3. Executing a knowledge-based strategy is not about managing knowledge, it is about nurturing people with knowledge
  4. Organizations leverage knowledge through networks of people who collaborate, not through networks of technology that interconnect
  5. People networks leverage knowledge through organizational ‘pull’, rather than centralised information ‘push’

Knowledge leads to what? I think 'action' - otherwise why bother having it.

Knowledge Management & Workflow

Yahoo! Knowledge Management category

INSEAD: Knowledge Management

Practical Knowledge Management: A Model That Works

Managing Codified Knowledge

TheManager.org: Knowledge Management

Social Network Analyis (SNA)

http://www.byeday.net/weblog/networkblog.html

http://www.gurteen.com/

Web "Job titles"

Web Management

  • Web operations Manager/Director
  • E-Business Manager
  • Web Project Manager
  • Web Product Manager

Web Design and Development

  • Web Designer
  • Web Programmer
  • Quality-Assurance Web Developer
  • Web Services/Integration Engineer (or Architect)
  • Usability Engineer (or Analyst)
  • Information Architect

Web Site/Product Marketing

  • Web marketing Manager
  • Search Engine Optimisation Engineer

Technical and Content

  • Web Technical Administrator


http://www.gkek.org/kmstandards/


http://www.bsi-global.com/


http://bsoline.techindex.co.uk/

http://www.cenorme.de/

http://www.gurteen.com/

http://www.boxesandarrows.com/ archives/ ten_quotable_moments_challenges_and_responses_for_ui_designers.php

Comments

Post a Comment

Be kind

Popular articles

Make Your Public Event Calendar Usable To All

Image
If you run a sports club, this post is for you. If you are on a community committee, this post is also for you If you host events, this is for you. If you put on shows, this is for you. In fact, if you do anything that has a date/time component that you'd like to share with people, this is for you . Yep, probably for all of us. Sharing calendars can be both: an effective way of letting everyone know a complete and utter technical pain in the bottomly region If you've posted up an events page onto your website you know how difficult it is to keep up to date, how the readers have to keep coming back to get the latest changes and don't even think about integrating with somebody else's "events page". Ok, so we all know the problem. What's the solution? iCalendar (normally shortened to iCal) ... yep, it's a geek word that you will come to know and love just as much as RSS. In fact, think of it as RSS for calendars. But that's enough geekery, if you want

The Difference Between One Million And One Billion

Image
It's feels like a billion is just a bit bigger than a million. Obviously it's bigger but it fits on the same scale as a million, surely. It doesn't. A billion is so so so much bigger than a million. I've trawled the internet finding graphics and videos that show the VAST difference between one million and one billion. Oh, and just to finish with a different misconception about space starting with the classic opening line from the great Douglas Adams and The Hitchhiker's Guide To The Galaxy : “Space is big. You just won't believe how vastly, hugely, mind-bogglingly big it is. I mean, you may think it's a long way down the road to the chemist's, but that's just peanuts to space.”

[Updated] Pubs of 2024 Monmouth

Image
"Back in the day", yada yada yada, yes we all know there were more pubs than people, there was a pub every two houses, the largest number of pubs per square mile than anywhere in the known universe, there was a pub named after each and every one of us, and yet, YET we only ever went to same one every time. Monmouth has changed, it now only has 10 pubs.  "Ten! Ten? It used to be ten pubs just in the top of town. There were ten pubs I'd walk past to get to my local." Yes, yes ... times change, we now have 10 pubs in Monmouth . Oh, and the Mayhill but that seems to be more a ghost pub, it can be seen but only in the dark and no-one will believe if you say you went in. Monmouth, a town in Wales (YES, it is in Wales ), a town that has a population of around 10,317 (as at 2021). A town who's 1980's population was, well, I don't know, despite a century of censuses being taken, it's impossible to find (1991: 8,206 | 2001: 8,877 | 2011: 10,508 | 2021: 1

Catastrotivity, The How To

Image
Exurb2a on teh Interwebs (don't ask me I'm not down wiv da kidz) is a a channel/person/"content creator" that I've only recently discovered and I very glad I have. His videos cover everything, are productions of genius with a lot to say, and can be very funny through some quite deep stuff. He also did, a few years ago, a mini series called Catastrotivity . In 6 episodes of about 10 mins each he gives you the OK, the "Go do it", the "Don't listen to them!" that he's learned over the years of creating. It's is very VERY good. Whilst the above is YouTube you can also get it as a podcast via Spotify, I did, you should.

Reflections In Blue

Image
Of course "Reflections In Blue" Is a jazz album. Art Blakey and his Messengers Would love you to hear it. Coooool.