[Updated] Thanks for the comment 'anonymous' and yes, you're probably correct especially after StumblingUpon Speedtest.com that gives results (from Nelson) a lot closer to those I am paying for:

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Go to the InternetFrog.com: Network tools page and check it out.
My speeds came out thus:

I will be calling TelstraClear on Monday for an explanation!
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Go to the InternetFrog.com: Network tools page and check it out.
My speeds came out thus:
I will be calling TelstraClear on Monday for an explanation!
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