British Airways (BA) being as helpful and as supportive as ever - a report from the UK

By /
Dave Snowden has a non-KM related blog posting in which he lets loose a lot of anger about BA (Bastard/British Airways) staff/company and how, yet again, they fail to provide an ounce of customer service.

Similar non-service happened to us when we flew from Heathrow to Stockholm. Liz was trying to put the bags up into the overhead compartments and, being a shorty, was having a tough time. Two of the cabin staff were standing a few feet away nattering to each other, one even looked across to Liz and did a "yeah, it can be quite hard love" sympathy smile ... you can imagine how that went down.

Anyone got any nice stories about BA and the way the company operates?

Comments

Post a Comment

Be kind

Popular articles

Make Your Public Event Calendar Usable To All

Image
If you run a sports club, this post is for you. If you are on a community committee, this post is also for you If you host events, this is for you. If you put on shows, this is for you. In fact, if you do anything that has a date/time component that you'd like to share with people, this is for you . Yep, probably for all of us. Sharing calendars can be both: an effective way of letting everyone know a complete and utter technical pain in the bottomly region If you've posted up an events page onto your website you know how difficult it is to keep up to date, how the readers have to keep coming back to get the latest changes and don't even think about integrating with somebody else's "events page". Ok, so we all know the problem. What's the solution? iCalendar (normally shortened to iCal) ... yep, it's a geek word that you will come to know and love just as much as RSS. In fact, think of it as RSS for calendars. But that's enough geekery, if you want

The Difference Between One Million And One Billion

Image
It's feels like a billion is just a bit bigger than a million. Obviously it's bigger but it fits on the same scale as a million, surely. It doesn't. A billion is so so so much bigger than a million. I've trawled the internet finding graphics and videos that show the VAST difference between one million and one billion. Oh, and just to finish with a different misconception about space starting with the classic opening line from the great Douglas Adams and The Hitchhiker's Guide To The Galaxy : “Space is big. You just won't believe how vastly, hugely, mind-bogglingly big it is. I mean, you may think it's a long way down the road to the chemist's, but that's just peanuts to space.”

[Updated] Pubs of 2024 Monmouth

Image
"Back in the day", yada yada yada, yes we all know there were more pubs than people, there was a pub every two houses, the largest number of pubs per square mile than anywhere in the known universe, there was a pub named after each and every one of us, and yet, YET we only ever went to same one every time. Monmouth has changed, it now only has 10 pubs.  "Ten! Ten? It used to be ten pubs just in the top of town. There were ten pubs I'd walk past to get to my local." Yes, yes ... times change, we now have 10 pubs in Monmouth . Oh, and the Mayhill but that seems to be more a ghost pub, it can be seen but only in the dark and no-one will believe if you say you went in. Monmouth, a town in Wales (YES, it is in Wales ), a town that has a population of around 10,317 (as at 2021). A town who's 1980's population was, well, I don't know, despite a century of censuses being taken, it's impossible to find (1991: 8,206 | 2001: 8,877 | 2011: 10,508 | 2021: 1

Reflections In Blue

Image
Of course "Reflections In Blue" Is a jazz album. Art Blakey and his Messengers Would love you to hear it. Coooool.

Mates

Image
Mates, I assume, chatting on the Petone foreshore.