How to Build a User Community, Part 1
Further to the discussion around what makes a sticky/re-visited site (answer was 'community') this article from Kathy Sierra, How to Build a User Community, Part 1, would seem to give us some tools and techniques to meeting that goal.
The comments are also enlightening, interesting and of most use.
- Encourage newer users--especially those who've been active askers--to start trying to answer questions
- Give tips on how to answer questions
- Tell them it's OK to guess a little, as long as they ADMIT they're guessing
- Adopt a near-zero-tolerance "Be Nice" policy when people answer questions
- Teach and encourage the more advanced users (including moderators) how to correct a wrong answer while maintaining the original answerer's dignity.
- Re-examine your reward/levels strategy for your community
The comments are also enlightening, interesting and of most use.
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